Privacy policy

COPS Coffee ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit or buy from our store and how we use it.

Information we collect. When you browse our store, we collect basic device and browsing information (such as your IP address, browser type, and the pages you view). When you place an order or create an account, we collect the information you provide — your name, billing and shipping address, email address, phone number, and payment details — so we can process and deliver your order.

How we use your information. We use your information to process and fulfill your orders, communicate with you about your order, provide customer support, send marketing emails if you have opted in (you can unsubscribe at any time), detect and prevent fraud, and improve our store.

Payments. Payments are processed securely by our payment provider (such as Shopify Payments). We do not store your full payment card details on our servers.

Sharing your information. We share information only as needed to run our store — for example, with our order-fulfillment partner to roast and ship your coffee, our payment processor to handle payment, and service providers who help us operate the store. We do not sell your personal information.

Cookies. Our store uses cookies to keep your cart working, remember your preferences, and understand how the store is used. You can disable cookies in your browser, though some features may not work properly.

Your rights. You may request access to, correction of, or deletion of your personal information by emailing help@copscoffee.org. We will respond in accordance with applicable law.

Email marketing. If you opt in, we will send you news, offers, and dispatches. Every email includes an unsubscribe link.

Changes. We may update this policy from time to time; the current version is always posted here.

Contact. Questions about your privacy? Email help@copscoffee.org.